Paste Policies


Your satisfaction is important to us. If you have a problem with a transaction, please  email us  to let us know. We will make every effort to respond to you within 2 business days and are committed to doing whatever we can to resolve any problem that arises.

Payment Policy

We invite you to place orders directly through our website, where we are currently accepting orders shipping to US addresses. You have the option of making payments on our website through PayPal Express or Stripe and can use MasterCard, Visa, Discover, or American Express credit card.  For shipments sent to California addresses,  the appropriate sales tax according to county sales tax rates will be applied.

For orders shipping outside of the US, requiring expedited shipping, or simply needing more personal service, you are welcome to email us  or leave us a voice message and we will be delighted to call you back.  It is not applied to shipping and handling charges. Please make your selection carefully as all sales are final.

Shipping and Handling

Paste will ship your order via USPS to mainland USA, excluding Hawaii and Alaska, for a flat fee of $10.00 for Giclée Prints, and a flat fee of $8.00 on all other orders.

For all purchases of items within the JHDxPaste Florals + Botanicals Print Collection, an email will be sent to you just before shipping requesting a cc or venmo payment. Because of the variables of distance, size and weight we want to get you an accurate shipping cost which will range from $15.00 to $75.00.

Purchase an order of at least 12 greeting cards for free shipping.

Please contact Paste for Alaska, Hawaii and other international shipping quotes.

Paste Piece Availability

Each original Paste piece is made by hand, and in the event that there is not a particular antique or vintage paper available within the immediate future, you will be contacted by email and telephone and informed of its arrival time.

Returns and Exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your replacement will be sent to you.

Privacy Policy

This is the Paste privacy policy. You can write to us at:

1410 Vallejo St.
San Francisco, CA 94109.

We can be reached by email here.
Or you can call us at 415-760-8278.

We value your individual privacy and we want to give our website visitors the opportunity to know the information we collect about them and how they can limit the use of personally identifiable information beyond the purposes for which they are first provided. At all times, however, Paste reserves the right to disclose information required by law or to comply with valid legal process (such as a search warrant, subpoena or court order) to protect Paste’s right to property, including without limitation in the event of a transfer of control of Paste or substantially all of its assets, or during emergencies when safety is at risk. Whenever we change our policy we will give reasonable notice, posting the notice via our home page. Since these notices last only for a limited time, you should check this privacy policy regularly to see if there have been any changes. To view our privacy policy please bookmark this page.

Data We Collect and How We Use It

We respect your privacy, and the personal information you provide when using this Web site is used solely to process and ship your orders and provide customer service. We collect information from you when you place an order. When ordering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. We do not give out any account information to any third parties unless you authorize us to, or if it is necessary to fulfill our responsibilities, including, but not limited to, delivering the product or service you order. You may, however, visit our site anonymously. Information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

By using our site, you consent to our privacy policy. If there are any questions regarding this privacy policy you may email us or call us.

Intellectual Property Policy

Unless otherwise noted, all materials, including (without limitation) images, illustrations, designs, icons, photographs, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Paste. Paste's trademarks and copyrights may not be used in connection with any product or service that is not Paste's. The Site as a whole is protected by copyright and trade dress. All worldwide rights, title and interests are reserved. Paste and all other Paste pieces, graphics, and logos, are trademarks or trade dress of Paste. The Contents of our site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. No right, title or interest in any downloaded materials or software is transferred to you as a result of any downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, or the Site unless expressly authorized in writing by Paste™.